Frequently Asked Questions
Everything you need to know about your RHODE COVER experience.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to the nature of beauty items, we cannot accept returns on products that have been opened or tested for hygiene reasons.
Are RHODE COVER products cruelty-free?
Yes, we are committed to ethical beauty. All RHODE COVER products are 100% cruelty-free and are never tested on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our support team.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to more countries in the near future.